Ok, so I have been absent again for some time, for which you must be thoroughly bored of by now, and I can only apologise. The main reasons for my blogging siesta is to do with hosting. No not the party kind, of passing around vol-au-vents and champagne to bleery eyes guests at a dinner party. More like, the ‘Oh look everything is broken on my site, and I have no idea how to fix things properly and my life is a mess’ kind of hosting problems. I won’t bore you with the details, but basically, I’ve been unable to login to the back-end of my blog for about 8 weeks now.
And people think I live this glamorous lifestyle of PR events and free stuff sent to me…
Ok, so recently the good folks at deliveroo asked me to review their service. And me being the obliging chap, of course I agreed. Now for those of you that don’t know what deliveroo is, it’s essentially a service that delivers restaurant food to your door, from eateries that don’t traditionally offer a takeaway service. A sort of posh just eat if you like, but way better.
So how does it work?
It’s so simple to use. If I can do it, anyone can..and i’m really simple. It works by using the downloadable app, which is available on iTunes and the google play market for android. You sign up, log in, order from the menu of your chosen restaurant and bam, just wait for it to be delivered! It really is that simple.
So what did I eat?
Meat, lots and lots of deliciously slow cooked meat from grillstock. I’ve eaten there before, so I knew I was in for a treat. I picked what I wanted from the menu, which was added to my cart. Then at the end, a very reasonable Deliveroo fee of £2.50 was added, and of course you have the option to tip the driver…which I did, because I’m not a stinge…well maybe a touch.
The app tells you whats going on in real-time. From the moment you have paid, it tells you when your food is being prepared, when the driver is on their way to the restaurant, and when they have left and on their way to you! All in real-time.
Time wise I was very impressed. I ordered early evening on a saturday. The delivery time said 52 minutes – which I was prepared to wait for – but actually, it arrived in just over half an hour. Deliveroo say the average delivery time is 32 minutes, which wasn’t far off how long I had to wait. Of course, some nights are busier than others so it’s going to differ.
The only down side I would say is locations. When you sign up you have to enter your postcode, which will then tell you if they can deliver to you or not, and unless you live close to a city or town centre they may not be able to get to you. I understand why this would be, as transporting hot, restaurant quality food needs to be swift. And trying to deliver a lovely, freshly made moussaka, to some old house on a hill in a village, isn’t viable. But maybe it’s something they are working on. Delivery by drones perhaps? Unicorns? Moles would be good too, can avoid traffic underground.
What I really really love about deliveroo, is it gives accessibility to people who might not otherwise be able to get out and enjoy a nice restaurant, through disability or illness. The sheer amount of restaurants available is also great. Where I live, I had a choice of about 25 restaurants, including zizzis, grillstock, bonzai sushi bar, meatcure and a bunch load more. This will obviously change depending on your area.
I wonder also, if this type of service will breed a new genre of armchair critics, free to chastise or praise a chefs hard work from the comfort of their stained, sweaty, brown armchair. Cackling, as they bash out some half-baked review on twatadvisor…..God I hope not!
A fantastic service, a reasonable fee structure, easy to use app and very, very quick, considering this is restaurant food, and not a takeaway. I love how quick these people are, most of the drivers are on push bikes zipping through the city, which again, you can see in real-time. As I said, my only wish is that they expanded their reach a bit more, so more people can enjoy.
Go and download the app and give it a go, share your experiences in the comments. Let me know what you think of them!